Returns & Refunds
Something not quite right in your recent order? Find out all you need to know about returns & refunds below.
90 Days Returns Policy
At Nourished Life we want to make your online shopping experience as easy as possible. We are happy to provide a store credit or refund for any items that are unopened and unused within 90 days of purchase.
Note: For hygiene reasons, we do not accept returns for any Sexual Health products; including Dame, Smile Makers, Elvie, Jonny, Natracare, Pelvi, Juju, Modibodi, Thinx, Hannahpad, Tsuno, Lunette, Bubby Gump, TOM Organic, Yes Yes, Bonk, Hakka and face protection products by Hannah:Mask.
Change of Mind
If you have changed your mind about an item you have ordered, we will need to receive it back to us in the same condition it was delivered to you – unopened, unused and in original packaging.
Faulty Product
If you have received a product that you believe to be faulty, please contact us with a detailed description, and any photos you are able to provide.
Incorrect Item / Damaged on Arrival
If you have received a damaged item, or an item that you did not order, please take a photo, and contact us within 7 days of your order arriving.
Allergic Reaction
If you believe you have had an allergic reaction to a product you have received from us, please discontinue use immediately, take a photo of the reaction and send to us.
Returns Form
To return an item to us for any of the above reasons, please fill out the form below and one of our friendly customer service team members will get in touch with you shortly.
* Indicates mandatory field.
