Exclusive rewards, perks (and glowing skin) are just the beginning

You can easily update your email address, saved credit card and delivery address, by sign-in to your account, in the  My Details.

Click the 'Request code to change my details' button.

An email will be sent to you to verify your identity, with a link to update your details.

Please note this email link is valid for 45 minutes. If you haven't been able to update your details within in this time, simply send yourself a new verification email.

To create a new account, simply click the 'Sign Up' link next to the person icon at top right of the site, and enter your first name and email address.

You will receive a welcome email to verify your email address with a link to complete your account registration.

To unsubscribe simply click the 'unsubscribe' link at the bottom of the email you wish to unsubscribe from.

If you've unsubscribed from only 1 mailing list, you will continue to receive emails from other mailing lists you haven't unsubscribed from.

Alternatively, you're welcome to send us an email at  and we can help with that.

Simply click the 'Forgot my password' link in the sign-in window, or use our   Forgotten Password page.

An email will be set to you with a reset password link.

Please note the reset link is valid for 45 minutes. If the link has expired, simply send a new re-set email.

Please use the link on the latest reset email, as each one expires previous links.

Reviews are a great way to help our community make better-informed decisions, so we want to reward you for writing a review. You will earn NL$0.10 as soon as your review is approved for publishing, if you have placed an order in the past 6 months. 

For every approved review you write you'll earn NL$0.10. 

Placed an order?  If you're subscribed to our emails we'll send you an email request to review your products. 

You can use the link on the email request to upload your video or photo.

Once your review has been approved, your account will be rewarded with NL$, if you have placed an order in the previous 6 months.

Do you approve all product and site reviews?

We welcome all genuine reviews, good or bad. They are all helpful for our customers to make better choices.

To be approved your review needs to be a description of your experience after purchasing with us; of genuine benefit for other customers; and compliant with Australian regulations.

Your NL$ are valid for 6 months from your last purchase.

We will send you a reminder email before they expire to make sure you don't miss out, if you are subscribed to our Reward Reminders mailing list

NL$ are not refundable or exchangeable.

Your NL$ will remain available for you for 6 months from your last purchase so you will be able to use them again on a future purchase.

Refer a friend to Nourished Life using the 'Refer-a-Friend' page, and earn NL$1 when they place their first order.

You can click here to start referring!

NL$ can only be earned by referring a friend, if you have made a purchase in the past 6 months.

Please check your junk/spam folder for your welcome discount code email.

You can also find your welcome discount code by signing in to your account, under the 'Rewards' tab

The discount code is valid and will appear on your account, for 10 days from your account registration.

The short answer is – yes, most likely.

We're working hard to restock our warehouse with many of Nourished Life's much-loved brands. We also have some exciting new brands on the way too, which we can't wait to introduce you to!

Keep an eye on our social posts or make sure you're signed up to our emails to be the first to hear when your favourite products are available again.

Are there new brands that are now available with Nourished Life?

Yes - in addition to many of your favourites, we are excited to continue to grow our product range and introduce you to a few new brands we are sure you'll love!

For example, check out BioBalance, a family-owned B-corp brand offering the best in Superfoods and herbal formulas to keep you feeling fantastic.

Have a product or brand in mind that you'd like to see stocked at Nourished Life? We welcome you to Contact Us with your suggestions!

Need a little help? Your Nourished Life team are here and looking forward to helping you.

You can email us at , use our Online Chat, or find us on social:

• Facebook
• Instagram

Our Customer Care operating hours are:

Monday-Friday 8.30 am-5.00 pm AEST

Closed on NSW and NZ public holidays

Can I contact you anonymously?

Yes of course you can. During our operating hours, you're able to chat with us on our online shop www.nourishedlife.com.au.

Simply type a placeholder email address ()

Sign in to your account, then click on the 'My Details' section on the left hand side.

Click the button that says "Request token to change my details". An email will be sent to your email address on file, from .

In that email, just click on the link given, which will take you through to a page where you can update your personal details.

You can also update your address as you check out when placing an order.

If you run into trouble at any time, please don't hesitate to reach out to our fabulous team!