skip to content
Australia's Home of Clean Beauty
Free samples with every order
Free Shipping*
Free AU Shipping on orders over $50*
Earn Loyalty Points
And even more NL Club benefits!
90 Day Returns
Easy returns process
Free Samples
Free samples with every order!

Returns & Refunds

Something not quite right in your recent order? Find out all you need to know about returns & refunds below.

Lodge a Return request here

Returns Exchanges icon

90 Days Returns Policy

At Nourished Life we want to make your online shopping experience as easy as possible. We are happy to provide a store credit or refund for any items that are unopened and unused within 90 days of purchase.

Note: For hygiene reasons, we do not accept returns for any Sexual Health products; including Dame, Smile Makers, Elvie, Jonny, Natracare, Pelvi, Juju, Modibodi, Thinx, Hannahpad, Tsuno, Lunette, Bubby Gump, TOM Organic, Yes Yes, Bonk, Hakka.

Change of Mind Icon

Change of Mind

If you have changed your mind about an item you have ordered, we will need to receive it back to us in the same condition it was delivered to you – unopened, unused and in original packaging.

Faulty Product Icon

Faulty Product

If you have received a product that you believe to be faulty, please contact us with a detailed description, and any photos you are able to provide.

Incorrect Item Icon

Incorrect Item / Damaged on Arrival

If you have received a damaged item, or an item that you did not order, please take a photo, and contact us within 7 days of your order arriving.

Alergic Reaction Icon

Allergic Reaction

If you believe you have had an allergic reaction to a product you have received from us, please discontinue use immediately, take a photo of the reaction and send to us.

Returns Form

To return an item to us for any of the above reasons, please fill out the form below and one of our friendly customer service team members will get in touch with you shortly.

* Indicates mandatory field.

We check every label so you don’t have to

Got a question? Contact our friendly
Customer Service team »

It’s what we won’t stock! No need to read the labels.
Shop toxin-free beauty with confidence at Nourished Life

Award logos Award logos Featured in